Alerts

An alert is the direct result or notification that is triggered when a monitor's condition is met. It's the action that the system takes to inform you that something requires your attention. It's designed to be actionable, providing you with the necessary information to diagnose and resolve an issue.

Examples:

  • "The 'Monthly Revenue' dataset refresh failed at 2:00 AM." (This is the alert triggered by a monitor on dataset refresh status.)

  • "A new report was created in the 'Finance' workspace by a user with a non-finance role." (An alert from a governance monitor.)

  • "The 'Executive Dashboard' has not been viewed in over 90 days." (An alert from a monitor on report usage.)

Where to find your alerts

Within Datalogz, all alerts generated for a specific team are centralized in the Alerts tab. This tab serves as the primary location for managing and reviewing all notifications relevant to that team's BI assets.

The Alerts tab displays a comprehensive table of all alerts, and it's equipped with powerful tools to help you manage them efficiently:

  • Filters: Use the filtering options to sort and find specific alerts based on criteria such as monitor, severity, date, or the specific BI asset type involved.

  • Quick Stats: The interface includes quick statistics that provide an at-a-glance overview of key alert trends, helping you quickly understand the overall health of your team's environment.

  • Bulk Edit: A Bulk Edit button lets you perform actions on multiple alerts simultaneously, allowing you to quickly change their status and priority, assign them, or dismiss them in a single action.

Together, these features give you a consolidated and efficient way to prioritize and resolve critical issues, ensuring your BI environment runs smoothly.

Updating alerts

Effective alert management is a cornerstone of maintaining a healthy and reliable BI environment while fostering efficient team collaboration. By updating alerts, you actively manage the lifecycle of issues, which directly leads to:

  • Improved BI health: As you track an alert's status from "to do" to "resolved," you ensure that issues—like a failed dataset refresh or an underperforming report—are fixed. This proactive approach helps you minimize downtime and keep your data accurate.

  • Streamlined teamwork: Updating an alert gives your team a single source of truth. Everyone can see who's responsible for an issue, if it's being worked on, or if it's already been resolved. This transparency prevents people from doing the same work and keeps your team aligned.

  • Effective prioritization: You can change an alert's priority as a problem becomes more or less critical. This helps your team focus their energy on the most important issues, reducing disruption to your end-users and the business.

You have two options for updating alerts:

  1. Individual Update: To change a single alert, go to its dedicated Alert Details page.

  2. Bulk Edit: To update the status, assignee, or priority for multiple alerts at once, use the Bulk Edit feature in the alerts table.

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