BI 360 Insights
BI 360 Insights covers the most important insights per different layer in the BI tool. There is an overview, insights into the organizational layer (workspaces, projects, folders, etc.), the reporting layer (reports, dashboards, apps, worksheets, workbooks, etc.) and the data layer (semantic models, datasets, data sources, data flows, etc.).
Starting in 2.11, BI 360 Insights also includes department-level breakdowns for organizations that have connected Entra ID. Department insights answer the question: "Which teams are driving usage, owning content, and consuming licenses, and which are not?" Where Entra ID is connected, every relevant insight can be sliced by department.
Overview Tab
The Overview tab is the primary health dashboard. It provides a fast cross-tool snapshot via KPI cards and the BI Health chart.
KPI Summary Cards
Four cards summarize the state of your BI environment, each broken down by BI tool:
Data: Total data assets (semantic models, data sources, data connections, dataflows)
Reporting: Total reporting assets (reports, dashboards, workbooks, apps)
Organizational: Total organizational units (workspaces, projects, streams)
User: Total users registered across connected tools
BI Health Chart
A Sankey flow chart maps the relationship between asset categories (Reporting, Data, Organizational, User), their health status (Healthy / Unhealthy), and the BI tool they belong to.
Use this chart to quickly identify which platforms or asset categories have the highest proportion of unhealthy assets.

Organizational Tab
The Organizational tab tracks the health of your BI workspace hierarchy and user engagement within it.
Organizational units by tool:
Workspaces (Power BI)
Projects (Tableau)
Streams (Qlik)
Workbooks / Folders (Sigma)
KPI Cards
Active Folders: Folders with recent activity as a share of all folders
Inactive Folders: Folders with no recent activity, candidates for cleanup
Active Users: Users who accessed BI content recently out of total users
Inactive Users: Users with no recent BI activity, potential unused licenses
Analysis Section
The left panel shows summary metrics. The Activity Trends chart plots folder activity over the last 30 days by tool.
Key metrics:
Activity Trends: % change in organizational activity vs. last 30 days
Total Top Level Folders: Count of root-level workspace containers
Folder Growth Rate: Net change in folder count vs. last 30 days
Folder Content Growth Rate: Net change in content within folders vs. last 30 days
Adoption Rate: the share of your licensed user population that is actively using BI. It answers: "Of the people we are paying for, how many are actually getting value?"
User Engagement Score: A score that moves beyond "did they log in?" to "how deeply are they engaging?". It distinguishes power users from passive consumers.
💡 High inactive user counts are a strong signal for license optimization. Cross-reference with your BI tool's license data to identify recovery opportunities.
Department Insights
These insights provide department-level breakdowns for organizations that have connected Entra ID.
Key metrics:
Department User Breakdown: A sortable table showing user counts and activity by department
License Utilization by Department: A sortable table showing how licenses are allocated and consumed per department, color-coded by utilization band (red < 30%, amber 30–70%, green > 70%)
Reporting Tab
The Reporting tab focuses on the health and engagement of reports, dashboards, and other content assets.
KPI Cards
Active Assets: Reporting assets with recent viewer activity out of all assets
Active Reports: Reports accessed recently out of total reports
Active Dashboards: Dashboards accessed recently out of total dashboards
Unique Report Viewers: Distinct users who viewed any report during the period
Analysis Section
The left panel shows summary metrics. The Viewer Trends chart plots unique daily viewers over time by tool.
Key metrics:
Viewer Trends: % change in unique viewers vs. last 30 days
Total Reports: Total count of all reports across connected tools
Reports Growth Rate: Net change in report count vs. last 30 days
💡 A low Active Assets percentage alongside a high Total Reports count is a strong indicator of report sprawl. Use Global Inventory to investigate and identify stale content.
Department Insights
These insights provide department-level breakdowns for organizations that have connected Entra ID.
Key metrics:
Department Dashboard Ownership: Surfaces which departments own which dashboards and reports, and whether those assets are actively used. Replaces the global "X / Y active" view with department-attributed totals so cleanup work can be routed to the right team.
Data Tab
The Data tab provides visibility into the health and reliability of your underlying data layer — semantic models, data connections, dataflows, and scheduled refreshes.
KPI Cards
Successful Refreshes: Refreshes that completed without error as a share of all refreshes
Failed Refreshes: Refreshes that failed and need investigation to prevent stale reports
Active Data Assets: Data assets in active use out of all registered data assets
New Data Assets: Data assets added recently as a share of all assets
Analysis Section
The left panel shows summary metrics. The Viewer Trends chart plots data asset usage over time.
Key metrics:
Viewer Trends: % change in data asset interactions vs. last 30 days
Total Refreshes: Total scheduled and ad hoc refreshes in the period
Scheduled Refreshes: Refreshes running on an automated schedule
Data Assets Growth Rate: Net change in data asset count vs. last 30 days
💡 Failed refresh rates directly impact report reliability. If Failed Refreshes is above 0%, investigate the affected assets in Global Inventory before escalating to your BI tool administrator.
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