# BI 360 Insights

BI 360 Insights covers the most important insights per different layer in the BI tool. There is an overview, insights into the [organizational](#organizational-tab) layer (workspaces, projects, folders, etc.), the [reporting](#id-10.-reporting-tab) layer (reports, dashboards, apps, worksheets, workbooks, etc.) and the [data](#id-11.-data-tab) layer (semantic models, datasets, data sources, data flows, etc.).

Starting in [2.11](/guides/release-notes/2.11.md), BI 360 Insights also includes **department-level breakdowns** for organizations that have connected Entra ID. Department insights answer the question: *"Which teams are driving usage, owning content, and consuming licenses, and which are not?"* Where Entra ID is connected, every relevant insight can be sliced by department.

## Overview Tab

The Overview tab is the primary health dashboard. It provides a fast cross-tool snapshot via KPI cards and the BI Health chart.

### KPI Summary Cards

Four cards summarize the state of your BI environment, each broken down by BI tool:

* **Data:** Total data assets (semantic models, data sources, data connections, dataflows)
* **Reporting:** Total reporting assets (reports, dashboards, workbooks, apps)
* **Organizational:** Total organizational units (workspaces, projects, streams)
* **User:** Total users registered across connected tools

### BI Health Chart

A Sankey flow chart maps the relationship between asset categories (Reporting, Data, Organizational, User), their health status (**Healthy** / **Unhealthy**), and the BI tool they belong to.

Use this chart to quickly identify which platforms or asset categories have the highest proportion of unhealthy assets.

<figure><img src="/files/gDzLCz0xiGySdKKqZEFj" alt=""><figcaption></figcaption></figure>

## Organizational Tab

The Organizational tab tracks the health of your BI workspace hierarchy and user engagement within it.

**Organizational units by tool:**

* Workspaces (Power BI)
* Projects (Tableau)
* Streams (Qlik)
* Workbooks / Folders (Sigma)

### KPI Cards

* **Active Folders:** Folders with recent activity as a share of all folders
* **Inactive Folders:** Folders with no recent activity, candidates for cleanup
* **Active Users:** Users who accessed BI content recently out of total users
* **Inactive Users:** Users with no recent BI activity, potential unused licenses

### Analysis Section

The left panel shows summary metrics. The **Activity Trends** chart plots folder activity over the last 30 days by tool.

Key metrics:

* **Activity Trends:** % change in organizational activity vs. last 30 days
* **Total Top Level Folders:** Count of root-level workspace containers
* **Folder Growth Rate:** Net change in folder count vs. last 30 days
* **Folder Content Growth Rate:** Net change in content within folders vs. last 30 days
* **Adoption Rate:** the share of your licensed user population that is actively using BI. It answers: *"Of the people we are paying for, how many are actually getting value?"*
* **User Engagement Score:** A score that moves beyond "did they log in?" to "how deeply are they engaging?". It distinguishes power users from passive consumers.

> 💡 High inactive user counts are a strong signal for license optimization. Cross-reference with your BI tool's license data to identify recovery opportunities.

### Department Insights

These insights provide **department-level breakdowns** for organizations that have connected Entra ID.&#x20;

Key metrics:

* **Department User Breakdown**: A sortable table showing user counts and activity by department
* **License Utilization by Department**: A sortable table showing how licenses are allocated and consumed per department, color-coded by utilization band (red < 30%, amber 30–70%, green > 70%)

## Reporting Tab

The Reporting tab focuses on the health and engagement of reports, dashboards, and other content assets.

### KPI Cards

* **Active Assets:** Reporting assets with recent viewer activity out of all assets
* **Active Reports:** Reports accessed recently out of total reports
* **Active Dashboards:** Dashboards accessed recently out of total dashboards
* **Unique Report Viewers:** Distinct users who viewed any report during the period

### Analysis Section

The left panel shows summary metrics. The **Viewer Trends** chart plots unique daily viewers over time by tool.

Key metrics:

* **Viewer Trends:** % change in unique viewers vs. last 30 days
* **Total Reports:** Total count of all reports across connected tools
* **Reports Growth Rate:** Net change in report count vs. last 30 days

> 💡 A low Active Assets percentage alongside a high Total Reports count is a strong indicator of report sprawl. Use **Global Inventory** to investigate and identify stale content.

### Department Insights

These insights provide **department-level breakdowns** for organizations that have connected Entra ID.&#x20;

Key metrics:

* Department Dashboard Ownership: Surfaces which departments own which dashboards and reports, and whether those assets are actively used. Replaces the global "X / Y active" view with department-attributed totals so cleanup work can be routed to the right team.

## Data Tab

The Data tab provides visibility into the health and reliability of your underlying data layer — semantic models, data connections, dataflows, and scheduled refreshes.

### KPI Cards

* **Successful Refreshes:** Refreshes that completed without error as a share of all refreshes
* **Failed Refreshes:** Refreshes that failed and need investigation to prevent stale reports
* **Active Data Assets:** Data assets in active use out of all registered data assets
* **New Data Assets:** Data assets added recently as a share of all assets

### Analysis Section

The left panel shows summary metrics. The **Viewer Trends** chart plots data asset usage over time.

Key metrics:

* **Viewer Trends:** % change in data asset interactions vs. last 30 days
* **Total Refreshes:** Total scheduled and ad hoc refreshes in the period
* **Scheduled Refreshes:** Refreshes running on an automated schedule
* **Data Assets Growth Rate:** Net change in data asset count vs. last 30 days

> 💡 Failed refresh rates directly impact report reliability. If **Failed Refreshes** is above 0%, investigate the affected assets in **Global Inventory** before escalating to your BI tool administrator.


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